You're Still Taking the Long Way. Here's Why.
- Matt Fitzsimmons
- Sep 14, 2024
- 3 min read
There has never been a better time to run a small business. The tools, the frameworks, the knowledge, the access to expertise that used to be reserved for large corporates with deep pockets: most of it is now available to anyone who wants to find it. And yet most small business owners are still doing it the hard way.
They're still figuring out by trial and error what someone could have told them in an hour. Still building systems from scratch that already exist. Still making the same expensive mistakes that thousands of business owners have made before them, and that someone with the right experience could have helped them avoid entirely.
Why?
The Pride Problem
A significant part of it is identity. Many owners built their business by figuring things out themselves. Self-reliance is not just a strategy, it's a personality trait. And for a while, it works. The problem is that what got you to ten staff won't get you to thirty. What worked when you were doing everything yourself breaks when you need a team. The skills that built the business are not always the skills that scale it.
Admitting that you need help, or that someone else's thinking would shortcut the process, can feel like a concession. It isn't. It's the single most commercially intelligent decision most owners can make.
The "Unique Situation" Fallacy
Almost every owner believes, at some level, that their business is different enough that generic advice won't apply. Sometimes there's truth in this. More often it's a convenient reason to not adopt frameworks that would actually work.
The problems that show up in a 20-person manufacturing business in Waikato are not fundamentally different from the ones that show up in a 20-person service business in Vancouver. People dynamics, cash flow pressure, the founder trying to do too much, the difficulty of stepping back from operations: these are not unique problems. They're universal ones. Which means the solutions are also broadly applicable.
You don't have to reinvent the approach every time. Someone has usually already mapped the territory.
The problems that show up in your business are not unique.
They're universal. Which means the solutions are broadly applicable too.
The Tools Are There
AI tools alone have changed the pace at which a capable owner can move. Research that used to take days now takes minutes. First drafts, financial models, process documentation, market analysis: the time cost of these things has collapsed. Owners who've embraced this move faster. They test more. They iterate more. They make decisions based on better information.
Beyond technology, there's accumulated knowledge in every industry: advisors, peer groups, industry bodies, coaches, mentors, books written by people who've spent decades studying exactly the problem you're currently facing. Most of this is accessible. A lot of it is cheap. Some of it is free.
The barrier is rarely access. It's the decision to reach for it.
The Real Cost of the Long Way
It's not just time, although time is significant. It's also the compounding effect of delayed decisions. Every month you spend figuring out something you could have known three months ago is a month of lost momentum. The businesses that grow fast almost always have someone, internal or external, who has been through the territory before and can shorten the learning curve.
The owners who take the long way often justify it as being thorough, or as understanding the business from the inside out. Sometimes that's true. Mostly it's rationalisation.
The Shorter Path
Find people who've already solved the problem you're facing. Read the right books. Use the tools that exist. Get an advisor who'll tell you the truth, not just confirm what you already think. Join a peer group of people who are running businesses at the level you want to get to.
None of this is complicated. All of it requires you to decide that getting there faster matters more than getting there your way.
Most owners figure this out eventually. The ones who figure it out early tend to build something significantly better by the time they get there.
The path exists. You just have to be willing to take it.




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